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Privacy Policy
Privacy Policy
Effective Date: 20/06/2023
This Privacy Policy applies to GLOBAL GAMING ZONE AND SOLUTIONS LLP, websites and related services, which will be collectively referred to herein as “the Service”. We may periodically update this Privacy Policy by posting a new version. Your continued use of the Service after the effective date will be subjected to the new Privacy Policy.
We take the protection of your Personal Data very seriously. Hence, we handle your Personal Data as confidential information and in compliance with the statutory data protection regulations and this Privacy Policy. Whenever you use our Services, various Personal Data will be collected.
The following information will provide you with an overview of how we collect your data as well as the purposes we use this data for when you use our games and other services (“Services”).
The term „Personal Data” (or “Data”) comprises all data that can be used to personally identify you, either directly (such as your first and last name, your email address or your telephone number), or indirectly (such as your phone ID, cookie identifier or game data).
Does GLOBAL GAMING ZONE AND SOLUTIONS LLP Collect My Personal Information?
When you accept to play a Game or other Product produced by GLOBAL GAMING ZONE AND SOLUTIONS LLP, you allow us to use some of your personal information, recorded on purpose in order to save some certain player data and to contact you when necessary. Your personal information helps us to provide you with the most efficient service.
Please find below the list of what sort of information we collect from you:
- Player name
- Your messages to the Service (such as chat logs and player support tickets)
- Your email address, gender and age if you have connected to Facebook
- Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
- Data about your device, such as device name and operating system, browser type and language
- Data we collect with cookies and similar technologies
- General location data
- Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
- Data we receive if you link a third party tool with the Service such as Facebook or Google
We may use information about you for various purposes, including:
- Create accounts and allow you to play our games and use our Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Update and develop player profiles
- Develop and improve the Service and player experience
- Provide social features as part of the Service
- Respond to your comments and questions and provide player support
- Provide you GLOBAL GAMING ZONE AND SOLUTIONS LLP offers
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
- Personalize the Service, content and advertisements we serve you
- Analyze and monitor the use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
- Data for advertising and analytics purposes, so that we can provide you a better service
In all of the above cases and purposes, we may analyze profile and segment all collected data. With your consent, we may process your data for additional purposes.
Does GLOBAL GAMING ZONE AND SOLUTIONS LLP Share My Information?
Apart from GLOBAL GAMING ZONE AND SOLUTIONS LLP, your data can be accessed by others in the following situations:
Other players and users may, for example, see your profile data in ingame activities and read the messages you have posted.
GLOBAL GAMING ZONE AND SOLUTIONS LLP has partners to perform Services for us. These partners process your data only at and according to GLOBAL GAMING ZONE AND SOLUTIONS LLP’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and share it with public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property and/or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools and ingame advertising. These partners may access your data and operate under their own privacy policies. This access is not considered as “selling” personal information as used in the general sense.
We may share your information with police and other government authorities if we believe that it is reasonably necessary to comply with a law, regulation, or legal process, to detect, protect and enforce the safety of any person, their property or their rights, to address fraud and security and report criminal activity. The majority of the cases in which we have shared information with police and government authorities concern their investigations into stolen devices, unauthorized use of payment methods, or moderation purposes and safety of GLOBAL GAMING ZONE AND SOLUTIONS LLP Network and its users. In a small number of cases, we have also provided information in response to anti-fraud or more serious criminal investigations.
How Does GLOBAL GAMING ZONE AND SOLUTIONS LLP Secure My Data?
Personal and non-personal information help us improve the quality of our products, services, and content, and/or technically manage our website or applications (including but not limited to logging your IP address to monitor traffic).
We retain your data for as long as your account is active or as needed to provide you the Service. We will, for example, periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
We have taken appropriate steps and followed industry standards to secure all personal data stored in our systems. All transactions processed in are being kept with the highest security level protocols, ensuring that no one can access or use personal information in an unauthorized manner. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
However, while we take responsible measures to protect your personal information, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any personal information. By using our website and/or our software, you acknowledge that you understand and agree to assume these risks.
Please note that if you ask us to remove your personal data, we will retain your data as needed for our legitimate business interests; such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
Third-Party Data Collection and Use of End-User Information
When you download and/or use GLOBAL GAMING ZONE AND SOLUTIONS LLP Games and other Products via a third party platform — including Facebook, Google Play or iTunes — you allow us to access and/or collect certain information from your third-party platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the third-party platform as permitted by the terms of your agreement and privacy settings with that platform. We may share this information with the third-party platform for their use as permitted by the terms of your agreement and privacy settings on that platform.
Our games may contain third-party tracking tools from our service providers, for example, Google Analytics. Such third parties may use SDKs, APIs, and cookies in our games to enable them to collect and analyze user information on our behalf. In order to provide their services, the third parties may have access to information such as your IP address, MAC address, geo-location, IMEI, and device identifier.
Cookies and Similar Technologies
GLOBAL GAMING ZONE AND SOLUTIONS LLP uses Cookies to track your certain choices on the Internet. A “Cookie” is a small file (a record-keeper) which stores some information and therefore helps you use the application more efficiently. Cookies may track your personal choices such as the virtual items you purchase, pages you visit or games you prefer to play. It measures the time you spend on each game. Cookies also help us provide you with various ads, not showing the same ad over and over, and make the application generally more interesting and appealing to you.
Most browsers allow cookies when you open a website or an application. However, you can set your browser if you prefer not to be tracked by cookies. Please note that after disabling cookies, you may lose some functional properties regarding the game.
Push Notifications
With your consent, we may send push notifications to your mobile device to provide game activity information, service updates, promotional communications and other related messages. You can deactivate push notifications by changing your notification settings on your device.
Age Limit
We do not collect or solicit personal data or show targeted interest-based advertising to anyone under the age of 18 knowingly or allow such persons to use our services knowingly. If you are under 18, please do not send any data about yourself to us, including your name, address, telephone number, or email address. By law, no one under the age of 18 may provide any personal data. If we learn that we have inadvertently collected personal data about a child under age 18, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 18, please contact us immediately.
We strongly recommend that minors aged below 18 seek consent from a parent or a legal guardian before accessing and/or using our Games and other Products, and providing any private information.
Right to Know and Right to Delete Your Data
For any of the personal information described above, you can request to know what personal information we collected, disclosed, used and granted access to, and also request that we delete your personal information at any time. Our partners may access your data and operate under their own privacy policies. This access is not considered as “selling” personal information as used in the general sense. To exercise your right to know and right to deletion, please submit your request at globalgamingzoneandsolutions@gmail.com writing “Personal Data” on the subject line.
We will need to verify your identity before processing your request. To verify your identity, we require you to provide us matching information we maintain about you in our systems. We may decline a request to exercise the right to know and right to deletion in some cases, such as in a case where we are unable to identify you.
After verifying your request and identity, we will delete (and direct our service providers to delete) your personal information from our system records, unless retaining your information is necessary for us or our service providers to complete a transaction with you, detect security issues or fraud, fix errors, comply with legal obligations, exercise freedom of speech or another right provided by law, or for other law related issues.
Right to Opt-out
We work with many analytics and ad serving partners within our mobile games, websites and elsewhere online. These partners may use cookies, web beacons, and other tracking technologies to collect or receive data about you and might claim rights over your personal data.